WE'RE HERE TO HELP YOU EVERY STEP OF THE WAY.

FREQUENTLY ASKED QUESTIONS

Where do you ship to?

Free shipping is available on all orders within the USA.

What happens if I entered the wrong delivery address?

Please make sure your delivery address is correct at checkout. We are unable to redirect parcels once they have been handed to USPS. EwaBob cannot be held responsible for orders lost or delayed due to an incorrect address provided at the time of ordering.

How do I request a return?

Email us at contact@ewabob.com with your order number, the item you wish to return and the reason for the return. We will respond within 24 hours Monday to Friday with instructions on how to proceed.

How do I track my order?

Once your order has been dispatched you will receive a confirmation email with your tracking details. You can follow your parcel the whole way on our website at TRACK ORDER. If you have not received your tracking email please check your spam or junk folder before contacting us.